Privacy Policy - The Injury Partners

The Injury Partners, LLP (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our SMS messaging services (“SMS Service”).

1. Scope

This policy applies to personal information collected through our SMS Service and related support channels.

2. Information We Collect

Contact details: mobile phone number, name.
Message metadata: date/time, delivery status, and interactions (e.g., STOP/HELP).
Case-related information necessary for communication about your matter.

3. How We Use Information

– To send case updates, appointment reminders, and legal notices.
– To respond to your requests and provide client support.
– To maintain the security and integrity of our communications.
– To comply with legal and regulatory obligations.

4. Legal Basis / Consent

We process your information with your consent when you opt in to receive SMS. You may withdraw consent at any time by replying STOP.

5. Sharing of Information

We do not sell or rent your personal information. We may share information with service providers who assist us in delivering the SMS Service and who are bound by confidentiality commitments; to comply with law; or with your consent.

6. Data Retention

We retain information only as long as necessary for the SMS Service and to satisfy legal, accounting, or reporting requirements.

7. Security

We implement reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

8. Your Choices; Rights

Opt-out of SMS at any time by replying STOP.
Request access, correction, or deletion of your personal information by contacting us.

9. Minors

Our SMS Service is not directed to children under 13. If you believe a child has provided us a mobile number, contact us to remove it.

10. Geographic Scope

We primarily provide services in the United States. If you are outside the U.S., you understand your data may be processed in the U.S.

11. Updates to This Policy

We may update this Privacy Policy. Updates will appear at /privacy-policy.

12. Contact Us

The Injury Partners, LLP
9440 S Santa Monica Blvd., Suite 301
Beverly Hills, CA 90210
Phone: 310-220-0066
Email: info@theinjurypartners.com